Shipping Policy

The generic medicines we provide you are manufactured and shipped from India. Keeping in mind the long distance involved, the delivery takes time. As usual practice, shipments are delivered within 10-17 days. In some cases this could be delayed by another 5 more days.

If there is a non-delivery after the dead-line, please contact us to inform of the matter. From hereon, we will try our best to find the best solution that meets your interest and puts an end to your discomfort.

Order Cancellation Policy

Just in case you are unsure, it is important that you know we only cater to cancellations that are made within 24 hours after an order is submitted. If you wish to cancel the order, please contact our support team by phone or an e-mail to let us know about your change in decision. If the cancellation request is made after a period of 24 hours, it will not be processed.

Please ensure that you enter a correct shipping address in the order form. Make sure you double check this information before final submission of order. Any mistake can lead to non-delivery of the product. In case, incorrect information has been entered, make sure you contact us immediately and let us know about this as soon as possible.

Refund Policy

The generic medicines we offer are equivalent to their brand-name counterparts. We take full guarantee that they comprise of the same chemical and have the same medical effect.

If you are not satisfied with the effect of our medication, please feel free to discuss the problem with us. We will provide you with a return address and as soon we receive the medicines, we will begin the refund procedure.

Prior to getting in touch with us, please ensure that you take the right dosage of the products and follow all instructions for use. Do keep in mind that the effects of many medicines can be slowed considerably because of fatty food and alcohol consumption before taking your tablet.

If there is a non-delivery of the medicines by the dead line, which is usually 10-17 days and a possible additional 5 days for customs checking, please contact the support team to qualify for a refund. Your payment will be fully reimbursed to your credit card. A refund procedure usually takes 5-7 business days, after which the refund transaction will reflect in your credit card statement.

Privacy Policy

Your medical data is an important and sensitive matter to you. As such we take necessary steps to protect your privacy. The Online Privacy Policy is provided to make you aware of how we manage information of visitors to Internet sites.

The personal privacy of users is an important matter, and we are committed to maintaining security of personal information provided by users, when accessing our store.

Customer information is in no way available online at any time. While customers can login and view products, no details about them are stored that others can use to link medical history with prescription drug products. Every customer detail is at present stored in databases that are not connected to the Internet. This will change once transactions are possible online and then attempts will be made to uphold security and limited access to such data.

No other endeavor is made to categorize users or their browsing activities except, in the incident of an inquiry, where a law enforcement agency may put into effect a necessity to examine logs, or when the store believes it is essential to collect and produce relevant electronic documentation to carry out its obligations to third parties, including statutory organizations under local law.

The store tries to use and reveal your personal information only in limited state of affairs. We will do so if it is required to guard any copyright or intellectual property in the website, or if it is necessary to implement website terms and conditions of use.